Industry

Document Intelligence for Logistics and Supply Chain

Freight paperwork moves slower than freight. PrismIQ reads transport and billing documents on arrival and pushes validated data into the systems that run your operation.

Challenges

What slows document work down in logistics

Documents from everyone

Carriers, shippers, brokers and drivers all submit in their own formats and channels.

Photographed proof of delivery

PODs arrive as phone photographs with signatures, stamps and handwriting.

Freight invoice disputes

Charges must be checked against rate cards and actual shipments, line by line.

Fragmented visibility

Status depends on documents nobody has entered yet.

Documents

Document types processed

Bills of lading and air waybillsDelivery notes and proof of deliveryFreight invoices and rate confirmationsPacking lists and commercial invoicesCustoms documents and certificatesWeighbridge tickets and inspection reports

Integration

Systems PrismIQ connects to

TMS and WMS platformsERP (SAP, Oracle, Dynamics)EDI / SFTPREST APIRPA platforms

AI agents

Agents configured for this sector

Transport Document Agent

Reads bills of lading, waybills and delivery notes including stamps and handwritten annotations, and links them to the shipment record.

Freight Invoice Audit Agent

Extracts charge lines and compares them against rate cards and shipment data, itemising differences.

POD Capture Agent

Processes photographed proof of delivery, scores image quality and confirms signature and stamp presence.

Workflow

A typical processing flow

  1. 1Capture from driver app photo, email, EDI or API
  2. 2Image quality scoring and classification
  3. 3Extraction of shipment and charge data
  4. 4Validation against rate cards, shipment records and customs data
  5. 5Exception routing for disputes and unreadable captures
  6. 6Structured data into TMS, WMS or ERP

Compliance & security

Controls and deployment

  • Retention of the original image alongside the extracted record
  • Audit trail for charge disputes and corrections
  • Role-based access for operations, finance and customers
  • Deployment options for regional data residency requirements

Use cases

Where organisations start

Proof of delivery processing

Driver photographs validated, indexed and attached to the shipment within minutes.

Freight invoice audit

Carrier invoices reconciled against rate cards and shipment records before payment.

Import pack preparation

Customs and commercial documents reconciled ahead of declaration.

Outcomes

What changes for the business

Faster billing cycles

PODs and transport documents are captured when they arrive, not when someone files them.

Fewer disputed charges

Freight invoices are audited line by line against agreed rates.

Better operational visibility

Document data updates shipment status automatically.

Scalable peak handling

Seasonal volume increases absorbed without proportional headcount.

Outcomes describe the design intent of the platform. Actual results depend on document complexity, workflow design, integration requirements and deployment environment.

Frequently asked questions

Discuss document intelligence for logistics

Book an enterprise demo and we will walk through your document types, validation rules and integration architecture.