Industry
Document Intelligence for Customs and Trade
High-volume consignment documents, read and reconciled before submission — so queries and corrections happen less often and later steps move faster.
Challenges
What slows document work down in customs & trade
Volume in narrow windows
Daily peaks concentrate into submission deadlines that manual teams struggle to absorb.
Format and language variety
Documents come from shippers worldwide in inconsistent formats and multiple languages.
Line-level reconciliation
Invoice, packing list and transport document must agree item by item, not just in total.
Costly corrections
Errors discovered after submission create delays, storage costs and penalties.
Documents
Document types processed
Integration
Systems PrismIQ connects to
AI agents
Agents configured for this sector
Customs Declaration Intelligence Agent
Reads the consignment pack, extracts goods data at line level and reconciles across documents into declaration-ready output.
Classification Support Agent
Proposes candidate HS codes from goods descriptions and historical precedent, with the reasoning shown for declarant confirmation.
Workflow
A typical processing flow
- 1Bulk or per-consignment ingestion
- 2Document classification and splitting
- 3Line-level goods extraction
- 4Cross-document reconciliation of quantity, weight and value
- 5Classification candidates prepared for confirmation
- 6Exception queue for discrepancies
- 7Declaration-ready data exported to the customs platform
Compliance & security
Controls and deployment
- Full traceability from declared value to source document
- Retention of original documents alongside extracted data
- Role-based access for brokers, declarants and supervisors
- Deployment options for jurisdictions requiring local data residency
- Human confirmation retained for legally consequential classifications
Use cases
Where organisations start
Import consignment preparation
Whole document packs processed together with reconciliation before submission.
Export documentation checks
Certificates and permits verified as present and consistent for the goods category.
Broker operations at scale
Multi-client volumes processed in batches with a shared exception queue.
Outcomes
What changes for the business
Fewer post-submission queries
Inconsistencies are surfaced during preparation.
Higher declarant throughput
Confirmation replaces transcription.
Predictable peak handling
Bulk ingestion absorbs volume spikes.
Better audit position
Every declared figure traces back to a document and a rule.
Outcomes describe the design intent of the platform. Actual results depend on document complexity, workflow design, integration requirements and deployment environment.
Frequently asked questions
Related solutions
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